Euronics: It’s the human touch that counts

For Euronics, like all others, these have been challenging times. We asked the organisation’s President, Hans Carpels what have been the key issues at stake. 

Our aim has been to stay as close as possible to our consumers, providing them the tools required for smart working and e-learning, and as well any other product which  could make the house more comfortable and cosy. In these special times, our territorial presence, vicinity to consumers, dedicated service and relations… our human touch… have proven to be successful and appreciated, so our strategy is paying back.

What will be your star product categories heading up to Christmas?
IT devices will still be in demand, but also household appliances and value added CE. COVID 19 has created a cocooning effect and consumers had time to notice which products in their home weren’t delivering the right value.

What are your thoughts on the initiative by IFA to run a live show despite all the challenges? 
It is a milestone in our industry. We deeply respect the efforts and we will honour with our presence.

Photo: Hans Carpels, President, Euronics